| Consultation | We ensure that our process is transparent, quick and safe. You'll be informed every step of the way for complete peace of mind. |
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Data Recovery
Choose data recovery services to retrieve data in complex scenarios such as physically crashed hard drive, firmware corruption, RAID crash due to drive failure, file system corruption, & more.
We understand that data recovery can be a daunting prospect. Many of our customers may not have considered or even heard of data recovery before the need arises.
we have a variety of service offerings to cater for individual customers, and a friendly customer support team to help take you through the process and explain how it all works. When you choose Ontrack, you get the backing and expertise of the world’s largest data recovery company, with the hands on support of a dedicated local team.
Data Recovery
Data Recovery Process
| Data Evaluation | The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules. |
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| Data Recovery | With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files. |
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| Data Return | Once your data has been recovered, we’ll send it back to you on an encrypted external device on the request of customer requirement day and time. |
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